Had the good folks at Singletrack Cycles put a call in to Chris King on Monday to see if they had a tracking number for my wheel, but they hadn't even gotten around to looking at the broken hub yet. It was sent back 3 weeks ago. They said it would be a 2 week turnaround, and now I may not have it for another 1 -2 weeks.
I understand they get busier in the summer, but don't tell a customer the service will take 2 weeks if you really mean "at least 4 weeks." Barring a delivery miracle, I'll be racing the Leadville 100 on my back-up wheels... which cost half the price of the rear hub that's being serviced.
They might be a little heavier, but at least I'll know the rear hub won't give up the ghost.
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